Gurugram, April 10, 2025: This National Pet Day, Instamart, India’s pioneering quick commerce platform and Vetic, India’s largest Pet healthcare organization have partnered to offer free vet teleconsultations to pet parents.
From April 8 to April 11, Instamart users can avail a free veterinary consultation with one of the 250+ veterinarians on the Vetic app. To ensure continued support, Vetic will also provide an additional 1,000 consultations over the following 30 days. Each user can avail one free teleconsultation during this extended window.
Speaking on the collaboration, Gaurav Ajmera, Founder, Vetic, said, “Access to quality veterinary care remains a significant challenge across India, especially during emergencies. By partnering with Instamart—a platform trusted by millions—we’re breaking that barrier and making quality vet support available instantly. This collaboration is a step forward in our mission to provide 24/7, human-grade pet healthcare across India, that meets the needs of today’s pet parents.”
Further, Mayur Hola, VP – Marketing, Instamart added, “Instamart has always focused on making everyday convenience more accessible for our users. Pet parents are one of the biggest user groups on Instamart, buying everything from pet food to toys on the platform. We are delighted to offer this service to the many pet parents in the Instamart community.”
How it Works
Once a user completes a purchase of any product on Instamart, a post-order screen banner directs them to the Vetic app. where they can learn more and schedule a free consultation.
Users can book a preferred time slot on the Vetic App(slots open 2 hours in advance)
Vetic’s team will coordinate and confirm the teleconsultion
A detailed doctor’s prescription is shared post consultation on the Vetic App
Each eligible user from Instamart can claim one free teleconsult over the 30-day period
The Vetic-Swiggy Instamart partnership marks the beginning of a long-term relationship aimed at enhancing the pet care experience for millions of Indian pet parents. Through Vetic’s extensive network of over 100 experienced and trained veterinarians specialising in medicine, critical care, and surgeries, Swiggy Instamart users can now access expert veterinary advice from the comfort of their homes. This collaboration complements Vetic’s comprehensive ecosystem of services, which includes 40 state-of-the-art pet hospitals and clinics across 11 major cities, seven 24/7 multi-speciality hospitals, advanced diagnostics, specialised treatments, professional grooming services, and premium pet supplies, all designed to bring human-grade medical standards to veterinary care in India.