March 2, 2026
PR

From 200 Rejections to 90 Stores across 3 Countries: The ‘Heads Up For Tails’ Story of Pet First and Business Later Strategy

India, 28th February 2025: In a world where pets are often treated as property rather than family, one woman dared to change the narrative. Rashi Narang, co-founder of Heads Up For Tails (HUFT), along with her husband Samarth Narang, turned her unconditional love for animals into a mission-driven empire—one where pets always come first, and business follows. Today, HUFT is India’s leading pet care brand, with 90 stores across three countries, proving that passion-fueled entrepreneurship can create both impact and success. 

On Season 2 of Rockford Circle, Rashi and her husband, Samarth Narang, shared the incredible journey of HUFT—a story of love, grit, and an unshakable commitment to pet well-being.

Rashi’s career began in the corporate world, but something felt missing. The turning point came when she adopted her dog, Sara. As she struggled to find quality pet products in India, she realized that she wasn’t alone—there was a glaring gap in the market for high-quality, well-researched pet care essentials.

While Rashi was driven by her passion, the early years were anything but easy. Investors and retailers dismissed her idea, leading to over 200 rejections. But persistence paid off—HUFT’s commitment to quality and a pet-first approach eventually won the trust of customers, and soon, investors followed.

What began as a single store is now a multi-country operation with a presence in 18 cities across India, Singapore, Kuwait, and Russia. A major milestone came when HUFT merged with PAWS, joining forces with like-minded entrepreneurs who shared their mission.

But HUFT isn’t just another pet-care company. It doesn’t rely on flashy ads or aggressive marketing. Instead, Rashi and Samarth have built the brand through trust, relationships, and an obsessive focus on quality. Every product undergoes rigorous quality checks—so much so that Rashi and Samarth personally test (and even taste!) the items to ensure human-grade standards.

Giving Back: The HUFT Foundation & Beyond

Beyond selling top-tier pet products, HUFT is on a mission to give back. Through the HUFT Foundation, the company channels profits into rescuing and rehabilitating stray animals and designing products for specially-abled pets.

For Rashi and Samarth, success isn’t measured in revenue—it’s measured in impact. Their journey proves that when you stay true to your values, put customers first, and refuse to back down, you can turn passion into a thriving global business.

Their advice to young entrepreneurs? Stay close to your customers, embrace the hustle, and above all—never compromise on your values.

As HUFT continues its global expansion, one thing remains unchanged—their unwavering love for animals. They’ve built a business where pets come first, and success naturally follows.